Co-op Food - Edinburgh - McDonald Road - Edinburgh

Nina Arroba

Not even one star. Their self checkout machines are faulty. Money was taken out of my account twice and I can’t retrieve it. They told me I had to pay with cash otherwise I couldn’t leave with the goods I bought because it didn’t go through in their system, mind you I had paid twice because the money didn’t go through twice. I had checked the first time I paid, if the money had left my account and it clearly did, the worker said I had to pay again because it didn’t go through in their system. They proceded to say how it was an IT issue that the self checkout machines were out of order yet they did not allow me to take what I bought and they should’ve even gave me something to compensate the extra money I spent. They then told me I had to pay in cash, and that they couldn’t do anything about the money that’s going to leave my account. God will punish their existence

Mariusz Ix

Very goot store for shopping good location, they have inside the store, ATM cash machine, Costa automatic coffee machine and you can pick up your parcel in the strorw, the have in post amazon lockers insode the store all you need its just the code from email, nice and helfull staff, overall positive experience, really recomend this co-op.

Billy Bremner

Most of the pictures look like company photos or staff pics its never like that

Ross Fisher

Weird security guard deliberately getting in my way and brushing against me. Thought I was going mad, but after the 4th time it can't have been a coincidence.

Shane

I suffered discrimination in this branch of the Co-op yesterday at the hand of a checkout operator who refused to make a reasonable adjustment to accommodate a disability. I only have the use of one hand owing to surgery on my left hand.

I have just tried contacting "the caring, sharing co-op" and been told that you cannot report an employee on the telephone because they have "gone digital." What about those working-class customers, who have not gone digital but put money in the Co-op's till. It is hardly ethical and socialist to exclude so many "non-computerised people" from participation.

When you write to the "digital co-op," they send you an email saying they are overwhelmed and a reply about something as serious as discrimination takes up to 14 days. The truth is that the caring, sharing "digital co-op" is not properly resourced to handle all of their digital complaints.

Gaz Milnes

Handy shop not to far away. Staff most are friendly but I'm afraid not all of the staff. On a positive note. There a young man who works there. Blonde hair what a pleasant guy always happy. Always smiles and remembers who you are. So you get a wee chat with the lad. In my opinion he should be promoted.

Luke Robertson

I’ve only been in the one time, but they had a surprisingly good vegan and free-from selection, and well as nice selection of fresh fruit and vegetables. The staff seemed quite busy stocking shelves etc when I was in, so I used the self-service, but someone was very quick to appear when I had a problem with it (that’s just me and self-service machines though). I will like pop in again when I am in the vicinity 🙂

Daniel Walker

Ordered groceries on uber eats and half was missing. I'm only near by but was unpacking since I'd just moved in, but thought I'd run down and see if some bags had just been left by accident. Explained it to a guy called Leo and he was more than helpful, went around collecting everything that was missing, very apologetic even though it wasn't his fault. Faulty receipt printer or something, but genuinely more than helpful.